Starship: How to Look Up Your Patients
Updated: December 5th, 2025
There are three ways to find a patient in Starship, depending on when you saw them and what information you have.
Find a Patient Through the Portal (Date-Based)
- If you know the date of the encounter:
- Go to Portal Tab in the left menu.
- Change the date at the top to the day you saw the patient.
- All patients seen on that date will appear in the list
- Click the patient’s name to open their chart
You can also filter by:
- Location
- All patients / Pending / Successfully processed
Find a Patient Through the Calendar
If you want to review a patient from a specific clinic day:
- Open the Calendar tab.
- Navigate to the date of the original appointment.
- Click the patient’s appointment to open their chart.
This matches the same workflow you used during the visit.
Find a Patient Through the My Patients Tab
If you don't know the encounter date, you can use the My Patients tab:
Search patients based on:
- Patient name
- Date of birth
- Patient record number
This will pull up the patient so you can access their chart.