How can I verify a patent's PHN?

1. Netcare: The best source on a patient’s government health insurance is Netcare. Physicians can view the patient’s demographic details and what insurance is valid. For each patient, an eligibility start date is shown. If this date is blank, the patient does not have Alberta Health insurance. As noted above, compare the date of service with the eligibility start date to check if your patient had AHCIP coverage for the date of your claim.
 

2. Alberta Health Phone Line: Alberta Health has an Interactive Voice Response number (1-888-422-6257) that allows physicians to check if a patient has valid Alberta Health coverage. Call the number, enter the patient’s ULI and the date of service, and you will get an automated response informing you if the patient has valid Alberta Healthcare as of the date of service. Note the response is specific to the date of service entered. If you patient receives valid AHCIP coverage as of September 1, but the date of service was August 31, the system will notify you that coverage does not apply.