Important License Renewal Information for Alberta – Key Updates for Rocket Doctor Physicians

As the upcoming license renewal period for the College of Physicians and Surgeons of Alberta (CPSA) approaches, we want to share important updates that are specific to Rocket Doctor physicians practicing in Alberta. These guidelines are tailored to address key considerations that may differ from traditional practice settings or other virtual platforms. Please review the following points to ensure a smooth renewal process.

1. Custodian of the Chart

One section of the CPSA license renewal form asks about the custodian of the medical chart. It is essential to note that you, the physician, are the custodian of the chart—not Rocket Doctor. This distinction is required under CPSA guidelines for the following reasons:

  • Unlike some virtual health platforms, you are not employed by Rocket Doctor or part of a medical group.
  • As an independent physician practicing on the platform, you retain full control of your practice, including all clinical decisions.
  • You receive 100% of your billings, further emphasizing your independent status.

Please ensure that you correctly indicate yourself as the custodian of your patients' medical records when completing the renewal form. Misrepresenting this information could lead to delays or complications in your renewal process.

2. Avoid Using Your Home Address

For physicians practicing exclusively through Rocket Doctor without a physical clinic location, it is highly recommended that you do not use your personal home address on the renewal form. Instead, the CPSA requires a registered address, and a P.O. Box is the ideal choice for safeguarding your privacy and security.

Steps to Take:

  • If you don’t already have a P.O. Box, consider setting one up as soon as possible.
  • Use the P.O. Box as your registered address during the renewal process.

This ensures compliance with CPSA requirements while maintaining the confidentiality of your personal information.

Final Thoughts

We encourage you to double-check these details during the renewal process to avoid any issues or delays. Should you have any questions or need further clarification, please do not hesitate to reach out to us directly.

Thank you for your attention to these important updates and for your continued dedication to providing exceptional care to our patients through Rocket Doctor.

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