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New Product Updates - Nov 4, 2025

We are excited to announce new improvements to Rocket Doctor's platform!


If you have any questions regarding this release, please contact either Anthony Poon (Director of Product Management) at anthony@rocketdoctor.io, or Dr. George Mastoras (Medical Director) at george@rocketdoctor.io.




Enhancements - New billing integration with ClinicAid, and additional in-app billing capabilities


We are pleased to announce that we have successfully upgraded our billing integration with ClinicAid (powered by Doctor Care). If you have completed your onboarding process, you will now see the "New Billing" button reappear beside each appointment on your dashboard.


In addition, we have added several enhancements to improve your billing experience:

  • Referring Physician's MSP: You can now enter the referring physician's MSP number.
  • Submission type:
    • By default, all claims will display "Regular Submission".
    • If a claim requires resubmission, Doctor Care will manage this on your behalf.
    • If you need to resubmit the claim yourself, change the submission type to "Re-submission" and include the previous claim number in the Claim Comment section.
  • Additional diagnostic codes: You can now add up to three diagnostic codes per service code.
  • Claim comment:
    • You can add any supplementary notes related to each claim.
    • Remember to include the previous claim number if you are resubmitting a previous claim.


We will be rolling out additional enhancements in the future to further simplify your billing workflow and enhance overall efficiency.